Terms & Policies

Ordering & Shipping

 

Returns & Refunds

 

Warranty

All products come with 2-year limited warranty. Ergoneer warrants, at the time of buyer's receipt, the product will be in good working conditions and will be free from defects in material and workmanship for TWO years! Ergoneer will replace and/or assist in repairing any items deemed damaged in transit or defective from our manufacturer during this period. This warranty does not apply to wear and tear or damage caused by accident, neglect, misuse, or improper installation or operation. Ergoneer will not be responsible for damage due to service, maintenance, modifications or tampering by others. Additionally, Ergoneer does not warrant matching of color, grain or texture of wood. Natural color variations are a part of the beauty and quality of real wood and are not considered defects.

 

Payment Methods

 

Sales Tax

Sales tax will be charged on all orders shipped to address in California. California sales tax rate is 9%. For additional details on California tax rates, and the rate applies to you, please visit the California State Board of Equalization website. (Please note that many factors can change between the time you place an order and the time of payment, which could affect the calculation of sales taxes. The amount appearing on your order as estimated tax may differ from the sales taxes ultimately charged.)

 

Terms of Use

You agree to use this site for lawful purposes and that you are responsible for your use of and communications on this site. You agree not to post on or transmit through this site any unlawful, infringing, defamatory, obscene, indecent, threatening, offensive or otherwise objectionable material of any kind including any material that encourages illegal conduct or conduct that would encourage civil liability, infringes on other's intellectual property rights or otherwise violates any applicable local, state, national or international law. You agree not to use this site in a manner that would interfere with normal operation or infringes on any others use of this site. You agree that Ergoneer may terminate or suspend your access to all or part of this site, with or without notice, for any conduct that Ergoneer, at its sole discretion, believes is in violation of any part of this term, laws or regulations or is harmful to another user.

 

Privacy Policy

Ergoneer takes reasonable and appropriate steps to protect your personal information from unauthorized disclosure or access. Like most retailers, as you visit our this site, we are collecting information about that visit. We collect this information to improve our delivery of products to you. While this data is collected, it is important to note that Ergoneer does not sell, rent or lease any of your personal information. Nonetheless, if required by law, we will release your personal information due to a search warrant, subpoena, court order, etc.